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Welcome to the JackpotKing.com Frequently Asked Questions. We think that we've covered most of the basics here, but if you have any questions for the King, then feel free to contact us and ask your question. If you have a really good question, we'll include your question, and the answer on this page, and give you a nice big bag of Bambles for your troubles!



Questions:

Why should I sign up?
How does it work?
What are Bambles?
What can I win with my Bambles?
What if I run out of Bambles?
What is Shockwave?
My computer is telling me that I need to upgrade Shockwave, and windows are popping up all over the place. I'm confused. What should I do?
Who is the JackpotKing anyway?
Where did my chat room disappear to?
Do I have to play a game to be able to chat with my friends?
How do I receive more Bambles?
I have Millions of Bambles, how come my name is not in the top 10?
Why won't the reels stop spinning on the slots game?
Can you add the following games to your site?
Are the games really Free?
Is JackpotKing.com a real casino?
Why isn't the winner's name up?
Do I need a credit card to win a prize?
My email address has changed. How do I update my account?
Can you add more games to your site?
Why won't the Jackpot King answer my emails?
Is there a prize for having the Top Score?
Did I win the prize?
Will you be adding more prizes?
If I win a prize, do I need a credit card to play at the casino sponsoring the draw?
Can I still win if I live in another country?
I have Web TV and your games won't work, how come?
Is Macromedia Shockwave safe to install?
Do I need Shockwave installed to play the games?
How many licks does it take to get to the center of a Tootsie-Pop?



Answers:

Why should I sign up?

Only members of JackpotKing.com can play games, chat, or win prizes. If you like to play games, chat, or win prizes, then you'll want to sign up!


How does it work?

When you sign up, the JackpotKing gives you 50 Bambles to get your account going. As you move from game to game, you keep playing from your account, winning or losing your Bambles. When you come back to the site, we'll remember who you are so you don't have to keep logging in all the time. Once you have enough Bambles, you can trade your Bambles for ballots to win prizes! Your chances of winning increase as you buy more ballots for the draws.


What are Bambles?

A Bamble is the currency you need to participate in the fun here at JackpotKing.com. They are your credits. The King will start you off with 1,000 of 'em just for signing up! Fill out a marketing survey and he'll give you some bonus Bambles! You never know when the Jackpot King will show up and start throwing Bambles your way! Only registered visitors can take advantage, so if you haven't signed up yet, what are you waiting for? It's FREE and FUN!! You can spend the Bambles you earn at the prizes page.


What can I win with my Bambles?

Here at JackpotKing.com we have all kinds of draws. You can enter weekly, monthly or yearly draws. You can win prizes like free accounts at certain select online casinos, where you can play to win real cash! You can also win computers, home entertainment centers, and all kinds of cool electronic toys and gadgets. Better still, if there is a prize that you would like to win, but we don't have a draw for it yet, let us know and we'll do our best to help you win what you want!


What if I run out of Bambles?

Between you and me, you can't run out of Bambles. The games here at JackpotKing.com are designed to keep you from getting completely broke. When you get down to 0 Bambles, the games will quietly comp (give) you some more Bambles to keep playing with. Also, we will mail you from time to time with offers for free Bambles. In our last offer, we sent all our members an e-mail telling them that the 1st 1000 people to click on a special link in the e-mail would automatically win 5000 Bambles. You have to be fast though, competition is fierce! Good luck!!


What is Shockwave?

Shockwave is a very popular plugin for your web browser. It allows you to play games right on a web page. All of our games here at JackpotKing.com use the Shockwave plugin, you'll need to have it to play. If you are having trouble with Shockwave, visit our special Shockwave help section here.


My computer is telling me that I need to upgrade Shockwave, and windows are popping up all over the place. I'm confused. What should I do?

An earlier version of Shockwave Player is pre-installed with most popular Internet browsers. Sometimes, damage to the Shockwave Player that's already installed can prevent your upgrading to the latest Shockwave Player. You can resolve almost all difficulties encountered with the Macromedia Shockwave and Flash Players by taking the steps on our Shockwave Help Page.


Who is the JackpotKing anyway?

That's a long story. It's such a long story that we gave it it's very own web page, you can get there by clicking here. If you still have questions, then feel free to contact us and ask us anything you want. Like we said at the top of this page, if you ask a really good question, we'll include it on this page and give you a nice big bag of Bambles!


Where did my chat room disappear to?

Every now and then, we have to bring the chat room down in order to upgrade it. As more and more members join the site, we have to upgrade the chat software so that everyone can chat at once. No need for alarm though, the chat will always be back up and running before you know it!


Do I have to play a game to be able to chat with my friends?

Although you don't have to physically play a game to chat, you do have to open a game window for the chat room to appear. Chatting is fun but isn't it much more fun playing games while you chat? We think so!


How do I receive more Bambles?

All you have to do is keep wagering! Once you get to zero Bambles, your next bet will bump your total Bambles back up to 50. Watch your email and the chat room for messages from the Jackpot King for instructions on how to receive even MORE FREE BAMBLES!


I have Millions of Bambles, how come my name is not in the top 10?

If this happens, there is a good chance your account was moved to our “suspicious” list. If you feel you have been placed on this list by mistake or need further details about it, just email us at support@jackpotking.com and we will help explain things.


Why won't the reels stop spinning on the slots game?

If the reels won't stop spinning, it means you have lost connection to our game server. To fix this problem, simply close the game window, then open it back up.


Can you add the following games to your site?

Here's a list of games that people have requested. If there is another that you'd like to play, let us know!
Solitaire, Dominos, Variations of Video Poker, Variations of Slots, Roulette, Bingo, Keno, Yahtzee, Tetris, Scratch Cards, Scrabble, Pai Gow, Caribbean Stud, Craps


Are the games really Free?

YES! All of the games are Free for our members. To sign up, just click on the "Sign Up Now" button (located at the top of this page) and follow the 3 easy steps.


Is JackpotKing.com a real casino?

As much as some may believe that it is, JackpotKing.com is not a real casino. At no time do you have to wager any of your own money or pay for membership to the site.


Why isn't the winner's name up?

Unfortunately, it takes time to contact winners. It may take up to a week before the winner's name and picture appears on our site. Please be patient, all winners will be publicized as soon as possible after each draw.


Do I need a credit card to win a prize?

No. At no time will you be asked for a credit card number.


My email address has changed. How do I update my account?

If you ever need to change your account information such as your email address or password, simply login and select “Edit My Account” located in the black box on the right hand side of the page. Once you re-enter your password you’ll be able to update your account.


Can you add more games to your site?

We’re working very hard to bring you more games but they take time to create. Keep checking your email, and JackpotKing.com, for news about upcoming game additions!


Why won't the Jackpot King answer my emails?

The Jackpot King and his royal staff are very busy people. Although we try to answer every email we get, it is sometimes impossible due to the volume of emails we get in a day.


Is there a prize for having the Top Score?

No. We don't feel that it is fair to award for top score. We encourage our members to spend their Bambles so that they have a greater chance of winning prizes.


Did I win the prize?

All winners are notified by email. If you don't check your email from JackpotKing.com or if you unsubscribe from our site, you will have no way of knowing that you won.


Will you be adding more prizes?

YES! We are trying to secure more prizes from a number of sponsors, but this takes time. Keep checking your email, and JackpotKing.com, for news about new prizes!


If I win a prize, do I need a credit card to play at the casino sponsoring the draw?

No. You will however need to follow all the terms and conditions for each contest. Rest assured, you don’t have to deposit any money to claim your prize.


Can I still win if I live in another country?

YES! There are very few places in the world that you could reside in to render you ineligible to win. Please read the terms and conditions for each prize very carefully to make sure you are eligible.


I have Web TV and your games won't work, how come?

Unfortunately, WebTV does not provide adequate support for Shockwave so our Shockwave games will do not function properly.


Is Macromedia Shockwave safe to install?

In our opinion, yes it is. If you have specific questions about Shockwave, please visit Shockwave.com and ask their experts for guidance.


Do I need Shockwave installed to play the games?

Yes you do. The installation is very simple and takes only minutes. For detailed instructions on how to install Shockwave, please visit http://www.jackpotking.com/shockhelp.html.


How many licks does it take to get to the center of a Tootsie-Pop?

Experts in the field of Tootsie-Pops would have you believe that nobody knows the answer to this question. However, after years of research, the JackpotKing has informed us that at ordinary room temperature you can get to the center of a Tootsie-Pop in exactly 138 licks. ( And yes, we actually gave somebody Bambles for submitting this question! )







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